Mobile Workforce Management Week 2012 - Sponsors
Gold Sponsors

TotalMobile’s solution is an Enterprise Mobility platform that can be deployed for remote workers across all departments in an organisation. Our suite of applications are designed to drive efficiency, create cost savings opportunities and improve customer service.
Whether your business is in Government, Facilities Management, Utilities or Domiciliary care, mobile devices can streamline the work order management processes for your field workers.

Why choose Mobile Working?

  • Experience improved efficiency leading to huge savings: one TotalMobile customer is saving £1,500,000 per annum
  • Achieve high levels of customer service even when facing restricted resources

TotalMobile can help your organisation;

  • Streamline invoicing and work order management processes

Whether your remote workers complete assessments, repairs, installations or inspections there is usually a quote that goes along with it.  With TotalMobile Application platform, your remote workers have access to pricing and have the ability to accurately quote the customer right on the spot.  The remote workers also have the ability to send the invoice to the office.

  • Schedule more efficiently

Currently, back-office staff have limited access to tracking their field workers progress and location to route new work orders.  With TotalMobile Application platform, the back-office staff have full access to their remote workers through GPS tracking and true on/off line connectivity to the work order’s status.  Now the office can automatically assign service tasks to remote workers, according to availability and expertise.

  • Turn manual processes into one easy step 

 Remote workers and office staff no longer need to transcribe data collected in the field. With mobile devices, remote workers can complete paperwork and send the information straight from the device into the back-office system.  This helps to reduce the amount of driving to and from the office, it increases the amount of jobs that can be completed daily and reduces the amount of paper used.

  • Make the office available to the field 

Your remote workers no longer have to bring bulky manuals to repair and install equipment while in the field.  They have the ability to share and analyze data that would traditionally be unavailable in the field. In addition, this platform gives them access to multiple forms and customer history.

  • Ensure more visits are “Right First Time”

One time consuming and costly aspect of remote working are multiple visits to a site.  Having access to multiple forms, manuals, inventory control and customer history while in the field can reduce the amount of visits.

What sets TotalMobile apart from the rest?

  • The range of apps are available off-the-shelf but the solution is highly adaptable
  • Unlike other Mobile Working solutions, it works both on and offline
  • It’s designed with the end-user in mind
  • The solution integrates easily with any back office system

The great thing about TotalMobile is that your company can have a ROI within 6 months and be able to increase daily visits, productivity, customer service satisfaction and revenue.  At the same time, your company can significantly save money by reducing unnecessary driving and eliminating paper forms.

For more information, visit: http://www.totalmobile.co/en-GB/

ClickSoftware is the leading provider of mobile workforce management and service optimisation solutions that create business value for service operations through higher levels of productivity, cost effectiveness and ultimately customer satisfaction.

We offer a full range of service management software for any size of service organisation from demand forecasting, to capacity planning, scheduling, rostering, mobility, customer appointment booking and analytics.

ClickSoftware offer a host of implementation, educational, and support services, all aimed at helping you service more customers every day, week, month and year.

Customer satisfaction is the lifeblood of any organisation and ClickSoftware’stechnology and expertise are at the heart of the most successful service operations around the world.

For more information, visit:http://www.clicksoftware.com

Silver Sponsor

SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. We do this by extending the availability of software across on-premise installations, on-demand deployments, and mobile devices.  We believe that the power of our people, products, and partners unleashes growth and creates significant new value for our customers, SAP, and, ultimately, entire industries and the economy at large. Our mission is to help companies of all sizes and industries to run better. Our vision is to help the world run better. 

Headquartered in Walldorf, Germany, SAP is the market leader in enterprise application software. Founded in 1972, SAP (which stands for "Systems, Applications, and Products in Data Processing") has a rich history of innovation and growth as a true industry leader. SAP applications and services enable more than 109,000 customers worldwide to operate profitably, adapt continuously, and grow sustainably. With revenue (IFRS) of ???12.4 billion for the year 2010, SAP has more than 53,000 employees and sales and development locations in more than 75 countries worldwide.
SAP is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol "SAP."

For more details on SAP Workforce Scheduling and Optimization by Click Software please visit:
http://www.sap.com/solutions/solutionextensions/workforce-scheduling-optimization/index.epx

TomTom Business Solutions drive efficiency through better use of your vehicles and mobile workforce. With job dispatch and smart technology such as HD traffic we get the right driver to the right job on time, ensuring they are safe and driving as efficiently as possible. The insight and visibility enabled by TomTom’s technology helps you perform more efficiently and has real impact on productivity and the bottom line, which means a great return on investment.
As part of our focus on greener safer driving, this year we introduced more developments in our WORKsmart™– eco range. This is the latest innovation to help your drivers develop greener, safer and more efficient driving practices. This now features Active Driver Feedback™ so drivers correct their behaviour in real time, and also the Optidrive™ indictor in the WEBFLEET fleet management software for easy management and benchmark reporting for fleet managers.

Our technology works in conjunction with driver training to provide a longer term more sustainable programme aimed at meeting cost, safety and environmental elements of managing an efficient fleet.

TomTom Business Solutions is the fastest growing telematics company in Europe making over 150,000 vehicles more efficient and keeping them moving and therefore productive by avoiding traffic. So whether you have trucks, vans or cars there is a solution for you. TomTom Business Solutions helps business improve productivity and maintain control of vehicles and drivers, whilst cutting cost – a greener, more responsible and sustainable solution.

For more information, visit:
www.tomtom.com/business

Leadent Solutions is a niche consultancy house helping businesses drive improved business performance from their service operations. We work with clients to design and optimise their entire service operating model from the back to the front office. Our approach is centred around real experience gathered at the sharp end of the best practices required to truly optimise efficiency and customer service – across people, process and technology. Our technology independence means we don’t have a hidden agenda, but we absolutely know what it takes to maximise your investment in technology. It’s about how successfully your change programme can truly streamline business processes and prepare people for change.

After all changing software code is easy. Changing your organisation’s DNA isn’t.

With a long-established reputation based on delivering technology-enabled and organisational change across a diversity of global service-centric organisations, Leadent Solutions has developed an enviable reputation for the quality of our people, our delivery and our market knowledge. Our sole objective is to improve client performance and competitiveness by bringing our specialist knowledge and experience to the table and applying it to your specific business challenge.  We have end-to-end programme capability:

  • Business and Technology Consulting
  • Benefits Realisation
  • Programme and Project Management
  • Business Change Management

Think Service Optimisation. Think Leadent Solutions
For more information, visit: www.leadentsolutions.com

Telogis, the platform for location intelligence, is dedicated to enhancing the value of its customers’ businesses through the integration of location technology, information and services. The company works with large enterprises around the globe, as well as small-to-medium businesses, to outfit fleets with premium technology and services that lower operating costs, improve productivity and safety, and help them make informed business decisions based on real-time data. The company also works with some of the largest OEMs in the world, such as Ford and Freightliner, to offer their customers advanced telematics, route planning and optimisation, mobile workforce management and mobile interface technologies.

Telogis solutions provide business management with situational awareness and a perspective into the net effectiveness of their company’s mobile resources with actionable data presented in a manner that is easy to understand. That includes new and innovative ways to improve asset maintenance/management, fuel efficiency, reporting and monitoring. The Telogis platform is fully scalable and integrates into a wide variety of back office systems and hardware options. The key to that integration is advanced APIs that allow programs such as Telogis Fleet, Telogis Route and Telogis Mobile to interact seamlessly with everything from fuel cards and payroll reporting to enterprise resource planning (ERP) software and customer relationship management (CRM) systems.

Telogis is also The Green Telematics Company – no other platform of products available in the industry today helps companies keep their carbon footprint in check by reducing idling times, ensuring emissions compliance, reducing out-of-route miles and maintaining vehicles to extend asset longevity.  As a web-based, Software-as-a-Service (SaaS) solution, the Telogis platform of enterprise solutions is also easy to implement and integrate into existing IT infrastructures without adding new and expensive hardware.

For more on how the Telogis platform will help you, as well as market-specific case studies and information, visit www.Telogis.com

LogMeIn provides on-demand, remote-connectivity and support solutions. Businesses and IT service providers use LogMeIn's solutions to deliver remote end-user support and to manage computers and other Internet-enabled devices more effectively and efficiently. Consumers and mobile workers use our solutions to access computer resources remotely, thereby facilitating their mobility and increasing their productivity.

Our solutions, which are deployed on-demand and accessible through a web browser, are secure, scalable and easy for our customers to try, purchase and use. Since our inception, our users have connected over 100 million computers and other Internet-enabled devices to a LogMeIn service.

For more information, visit: www.LogMeIn.com

Since its founding in 1979, ALK Technologies has recognized the power of information technology and its direct link to competitive advantage and improved quality of life.

ALK helps companies, mobile professionals and families alike successfully adopt transportation and travel technology around the world. Consumers, Logistics Companies, Business professionals and Government agencies have turned to ALK for services and products that range from consulting and customized information systems to packaged software solutions.

Through its award-winning CoPilot® GPS navigation product family, ALK Technologies Ltd is at the forefront of the growth in demand for mobile satellite navigation in Europe.
CoPilot® Live transforms smartphones, PDAs and other mobile devices into powerful satellite navigation systems with the additional benefit of integrated real-time connected 'navigation-based services'. Thanks to its innovative features and flexible approach, CoPilot® Live is becoming the navigation software of choice for mobile operators, handset manufacturers, and mobile OEMs.

Business customers are increasingly adopting CoPilot® Live Professional™, a unique suite of software products and services that enables enterprises to fully integrate turn-by-turn GPS navigation within their workforce mobility solutions.

Recommended by leading software developers and systems integrators, it helps fleets to increase efficiency and improve customer service through automating navigation and providing access to real-time location information.

Designed to run on a wide range of enterprise hardware and optimised for Intermec rugged devices, CoPilot Live Professional is the navigation solution of choice for some of the world's largest fleets, including Royal Mail Group, The Automobile Association and ERDF.

For more information, visit: http://www.copilotlive.com/uk

Brother is a globally recognised technology brand which is trusted and valued around the world. Originating in Japan over a century ago, we now have operations in 40 countries and our products are sold in more than 100 countries world-wide.

Renowned for our business solutions, some of our best-known products include printers, all-in-one devices, fax machines, labelling machines and mobile print solutions.

Business solutions for the mobile workforce
Our mobile solutions business features a range of products that are designed to meet the needs of mobile workforces and field services. These include:
Brother PJ Series – a range of mobile printers, which use advanced direct thermal printing technology to produce crisp text and graphics whilst on the move. These A4 mobile printing solutions can connect to devices such as laptops, tablet PCs, PDAs and Smartphones and users include public safety divisions, field sales representatives and professional services consultants.

Brother MW Series – small-format mobile printers designed for on-the-go A7 and A6 printing, using thermal technology. They can connect to a variety of devices such as laptops and PDAs. Brother MW series is used by a variety of sectors that have field workforces, including logistics, transport and retail.

Strong presence in Europe
Brother has built a strong presence in Europe since entering the market in the 1950s. We have sales offices in 19 European countries, recycling factories in the UK and Slovakia and a head office in Manchester, UK.
Our products are sold throughout Europe by accredited resellers and retailers,
who are experts in their fields.

‘At your side’ ethos
Our motto is ‘At your side’; this means we always put our customers first everywhere, every time. We are a reliable partner providing efficient sales support and customer care, both before and after sale. Our products and services are designed to meet the style, space and application of our customers’ workplaces.

Brother Earth
Brother Earth describes our positive attitude and commitment to our communities and our planet - our goal is to play our part to help build a society where sustainable development can be achieved. At Brother we will always take responsibility, act respectfully and try to make a positive difference.

For more information about Brother’s products visit: www.brother.eu

For more information about Brother Earth visit: www.brotherearth.eu

Newelo offers cost efficient, innovative and award-winning cloud-based. Enterprise Mobility Solutions for the demanding needs of increasingly  mobile staff worldwide. The company is lucky to be loaded with extensive Nokia experience,  vast business networks and extremely competent staff. 

We are mobility experts, we know the needs of mobile workforce, and we respond faster and more flexibly than other players. Newelo provides the best mobility solution for your exact needs.

For more information about Brother’s products visit: http://www.newelo.com/

Bronze Sponsor

NAVTEQ is the leading global provider of location content in the form of maps, traffic and places data that enables navigation, location-based services and mobile advertising around the world.  NAVTEQ® maps span 87 countries and territories on six continents.  NAVTEQ is headquartered in Chicago, IL, USA, with approximately 5,700 employees worldwide located in 216 offices in 53 countries. 

 

Working in partnership with our customers to understand their business opportunities and challenges, Vodafone aims to help you change the way you work allowing you to be more cost effective, more flexible and more efficient. We create innovative solutions, bringing together the best of breed mobile and fixed technologies and applications to unify communications, provide secure access to company data and streamline your business processes.
Join us to discover new ways of working that can provide demonstrable benefits including:

  • Speed  - Respond more quickly to customers’ needs
  • Simplify - Improve workforce effectiveness
  • Save – Costs through consolidation and reduced overheads
  • Secure  - Company information

For more information visit: